GermanWhen will I receive my order and how will it be shipped?
Most of our articles are delivered to you within 1-3 working days. However, if you are shown a longer delivery time for an item, this means that we order it for you directly from our suppliers. If you pay by cash in advance, the delivery time is valid from the moment the money is received on our account.
As soon as we have handed over your delivery to the parcel service, the logistics company is responsible for the duration. By means of the tracking number you can track where your package is located.
Delivery times - Parcel delivery times:
in GERMANY approx. 1 - 3 working days
in EU - 1 approx. 3 - 4 working days
in EU - 2 approx. 1 - 7 working days
in EU - 3 approx. 1 - 7 working days
in export (Switzerland, Lichtensten Norway) approx. 1-4 working days
Surfboards will be shipped by a forwarding agency - the shipping time may increase. Especially when shipping to European countries. To remote regions of Europe (e.g. Ireland, Scotland etc.) additional shipping costs may occur, which we will discuss with you in advance before the order is executed and confirmed.
If you have several items in your shopping cart with different delivery times, the order will be combined and the whole order will be postponed to the latest delivery time. The background is an environmentally friendly company policy. Packaging material, and double ways are avoided to keep the footprint as small as possible.